題目

The effectiveness of a training scheme may be measured at different levels. Which of the following levels would be most

appropriate for a team leader seeking to evaluate a training programme designed to improve the productivity of her section?

A

Level 1: trainee reactions

B

Level 2: trainee learning

C

Level 3: job behaviour

D

Level 5: ultimate value

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Chapter16Traininganddevelopment

Rationale: Level 1 measures how employees rated the training. Level 2 measures how much they learned: what they know or can do that they didn't do before. However, for a manager concerned with departmental productivity, the important thing is

whether the trainees applied what they learned effectively to the job: Level 3. Level 5 is the impact of training on the wider

'good' of the organisation and its stakeholders: this kind of information is usually only available (and worth the cost o

f gathering and analysing it) at senior management level.

多做幾道

Monetary policy is a government economic policy relating to:

1 Interest rates

2 Taxation

3 Public borrowing and spending

4?Exchange rates

Which of the above are correct?

A

1 and 4

B

?2 and 3

C

2 and 4

D

3 and 4

Which of the following organisations might benefit from a period of high price inflation?

A

An organisation which has a large number of long-term payables

B

An exporter of goods to a country with relatively low inflation

C

A large retailer with a high level of inventory on display and low rate of inventory turnover

Which of the following are the goals of macroeconomic policy?

1 Encouraging economic growth

2 Low unemployment

3 Achievement of a balance between exports and imports

4 Achieving zero inflation

A

1 and 2

B

2 and 3?

C

2, 3 and 4

D

1, 2 and 3

Which of the following is an example of cyclical unemployment?

A

The entry of school leavers into the labour pool each year

B

Lay-offs among agricultural labourers in winter

C

Automation of ticketing services in tourism

D

Recession in the building industry

A surplus on the balance of payments usually refers to a surplus or deficit on the account.Which word correctly complete this?statement?

A

Current

B

Capital

C

Financial

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