篩選結(jié)果 共找出327題

Which of the following statements are true?

(i) With a shared service centre services are likely to be less tailored

(ii) The IT function is commonly provided using shared service approach

(iii) A shared service centre is not part of the organisation

A

Statement (i) and (iii) only

B

Statements (i) and (ii) only

C

Statements (ii) and (iii) only

BZ Ness Ltd is an organisation with a strongly traditional outlook. It is structured and managed according to classical

principles： specialisation, the scalar chain of command, unity of command and direction. Personnel tend to focus on their

own distinct tasks, which are strictly defined and directed. Communication is vertical, rather than lateral. Discipline is much

prized and enshrined in the rule book of the company.From the scenario,

what sort of culture does BZ Ness Ltd have, using Harrison's classifications?

A

Role culture

B

Task culture

C

Existential culture

D

Power culture

Which of the following statements is true?

A

Strong values improve corporate performance

B

Strong values can replace rules and controls in an organisation

C

Strong values minimise conflict within an organisation

D

Strong values are dangerous if they filter out 'uncomfortable' environmental information

Culture is the collective programming of the mind which distinguishes the members of one from another.

Which word or phrase most accurately completes the definition?

A

Nation

B

Category of people

C

Social class

Which of the following is not one of the terms used by Hofstede to describe a key dimension of culture?

A

?Power-distance

B

Acquisitive/giving

C

ndividualism/collectivism

D

Uncertainty avoidance

Which is the 'deepest' set of underlying factors which determine culture, and the hardest to manage?

A

Values

B

Rituals

C

Assumptions

Who defined organisational culture as 'the set of shared, taken-for-granted implicit assumptions that a group holds and that

determines how it perceives, thinks about and reacts to its environment'?

A

Maslow

B

?Schein

C

Porter

D

?Mintzberg

Research has indicated that workers in country A display characteristics such as toughness and the desire for material wealth and possessions, while workers in country B value personal relationships, belonging and the quality of life.

According to Hofstede's theory, these distinctions relate to which of the following cultural dimensions?

A

Power - distance

B

?Masculinity - femininity

C

Individualism - collectivism

D

Uncertainty avoidance

The research and development (R & D) function of a business:

(i) Is primarily concerned with market research

(ii) Can improve existing products as well as developing completely new products

(iii) Has been less important for firms manufacturing computers to meet an industry standard than for those firms developing

the next generation of computers

(iv) is always undertaken under contract by specialist external consultancies Which of the above statements are correct?

A

?(i)?and?(ii) only

B

(ii)?and?(iii) only

C

(i),?(iii)?and (iv) only

Services have certain qualities which distinguish them from products. Because of their physical elements such as vouchers,

tickets, confirmations and merchandise are an important part of service provision.Which of the following words most accurately completes the sentence?

A

Intangibility

B

Inseparability

C

Variability

D

Perishability