考試類型:
U Ltd produces a portfolio of products and focuses its efforts and resources on persuading customers to buy them.This is an
example of which type of 'orientation'?
Which of the following is/are objectives of human resource management?
1 To meet the organisation's social and legal
responsibilities relating to the human resource
2 To manage an organisation's relationship with its customers
3 To develop human resources that will respond effectively to change
Jeff, Jane and Jaitinder work in different departments in the firm XYZ Co. They are members of the permanent 'staff
committee' which meets on a monthly basis to discuss staff issues such as pensions and benefits. Their purpose is to listen to communication from staff within their department and raise issues on behalf of their department at committee meetings.
What is the name given to this type of committee?
Josh, Joanne, Ed, and Sue all work for D Co. Josh works in the finance department. Joanne works in the human
resourcesdepartment. Ed is Sue's line manager in the purchasing department.
Which one of the staff members would be involved with payroll administration?
Managers Jill and Paul are talking about how to resolve a business problem. Jill suggests that a committee should be formed to discuss the issues. Paul argues that committees are:
(i) Time-consuming and expensive
(ii) They invite a compromise instead of a clear-cut decision
Which of these statements is true?
Diane carries out routine processing of invoices in the purchasing department of L Co. Joanne is Diane's supervisor. Lesley is trying to decide how many staff will be needed if some proposed new technology is implemented. Tracey is considering the
new work that L Co will be able to offer and the new markets it could enter, once the new technology is well established.
Which member of L Co carries out tactical activities?
Mr Q is manager of a division which is undergoing a business downturn. He tries to shelter the workforce from the effects of
downsizing: taking time for consultation, organising counselling and refusing to institute compulsory redundancies.
Which one of the following cultural types identified in the Hofstede model is this manager most likely to represent?
Which of the following would not be an objective of stakeholder management in relation to major suppliers?
Janet works for a toy company called K Co. She telephones Mary at P Co on a daily basis to order parts. Janet has no contact with customers but does deal with complaint letters from D Group, an organisation against slave labour. D Group believe that K Co use slave labour in the toy manufacturing factories.
Which of the following are internal stakeholders of K Co?
Josina has been appointed Chair of a remuneration committee. She following duties?