篩選結(jié)果 共找出327題

Which of the following is an advantage to all employees of having a formal appraisal system?

A

Suitable promotion candidates are identified

B

It provides a basis for medium- to long-term HR planning

C

Individual objectives are related to the objectives of the whole organisation

D

It provides a basis for reviewing recruitment and selection decisions

A sales team is assessed according to the number of sales calls made, number of leads generated, and number and value of sales made.Which appraisal technique is described in this example?

A

Behavioural incident

B

Rating scale

C

Guided assessment

D

Results-oriented

The absence of certain job features will reduce employee satisfaction. However, their presence will not result in positive

motivation

What term relating to motivation does this refer to?

A

Maslow's primary needs

B

Herzberg hygiene factors

C

McGregor Theory X

D

Herzberg theory of job design

Vroom believes that people will be motivated to do things to reach a certain goal if they believe that the reward they will

receive will be valuable AND:

A

?its achievement will not involve excessive risk

B

its achievement will not be accompanied by any significant costs

C

can see that what they do?has?no substantial downside

D

can see that what they do?will?help them?in?achieving it

Which TWO of the following are examples of content theories of motivation?

(1)?Maslow's hierarchy of needs

(2)?Vroom’s expectancy theory

(3)?Herzberg's two factor theory

(4)?Kolb's experiential theory

A

(1) and (2)

B

(2) and (4)

C

(2) and (3)

D

(1) and (3)

Which of the following is an example of 'positive discrimination' rather than 'positive action' on equal opportunities?

A

Selecting a certain number of people from ethnic minorities for jobs, regardless of job-relevant

selection criteria

B

?Using ethnic languages in job advertisements

C

Setting targets for the number of people from ethnic minorities that the organisation would like to see in managerial positions

Which of the following is most clearly a sign of an ineffective group?

A

There is disagreement and criticism within the group

B

There is competition with other groups C Members passively accept work decisions

C

Individuals achieve their own targets

A team leader is having difficulties with conflict in the team, due to 'clashes' or incompatibilities in the personalities of two of its members. The leader draws up a list of options for managing the problem.

Which option, from the following list, would be the least practicable?

A

Educate the members about personality differences

B

Encourage the members to modify their personalities

C

Remove one of the members from the team

At the Soli-Darretty Bros factory, a project team has been put together by management. The team are engaged in debating

how they are going to approach the task, and who is going to do what. Some of their first ideas have not worked out but they

are starting to put forward some really innovative ideas: they get quite excited in brainstorming sessions, and are uninhibited in putting forward their views and suggestions. Factions are emerging, not only around different ideas, but around two

dominating individuals who always seem to disagree.At what stage of Tuckman's group development model is this team?

A

Forming

B

Storming

C

Norming

_______________-are mental states (made up of thoughts, feelings and intentions) whichinfluence an individual's response to all objects and situations with which they are related.Which word correctly completes this definition?

A

Personality traits

B

Perceptions

C

Attitudes

D

Emotional intelligences